If you have a Surface Pro 4 which had premature death or performance issues since the firmware update Microsoft provided back in July then we have some news for you.
The issue might appear as an embedded controller or UEFI storage manager Error 10, screen flickering or even just a general degradation in performance; the symptoms seem to vary from system to system. Microsoft is finally making good on their promise to replace the defective Surface Pro 4 with one that works with the new firmware.
“After weeks of mixed messages, with some users given a warranty replacement straight away while others have had to argue and fight for it, Microsoft has confirmed that there is an issue and that it will honor warranties.”
The problem drivers don’t seem to affect the devices from working altogether, but they will suffer from a significant performance impairment. It’s also reported that there are further screen issues as a result, too.
Contact Microsoft for more deal tail on how to get your Surface pro fixed.
