Apple’s new iPhone Upgrade program includes a $129 surprise in the form of AppleCare+. Consumers who chose to enroll in Apple’s finance plan are forced to also purchase AppleCare+, even though Apple implies the insurance program is included in the deal.
Apple’s web site reads, “The iPhone Upgrade Program gives you an easier way to get a new iPhone every year, and the security and protection of AppleCare+. With AppleCare+ included, you get up to two years of hardware repairs, software support, and coverage for up to two incidents of accidental damage (AppleCare+ for iPhone 6s and iPhone 6s Plus is $129 when sold separately).”
These statements strongly imply that AppleCare+ is part of the iPhone Upgrade program at no additional cost. However, the fine print at the bottom of Apple’s web site reads differently:
“The iPhone Upgrade Program … requires a 24-month installment loan, purchase of AppleCare+, and iPhone activation with a national carrier.”
Consumers who finance their iPhone 6s or 6s Plus through the iPhone Upgrade program will be charged for the phone ($649 to $949), AppleCare+ ($129), and sales tax. Moreover, the initial payment includes the entire sales tax figure, which can push the out-the-door cost to more than $100.
