The FCC today levied a $1.18 million fine against Sprint for its inability to properly handle emergency calls made through its wireless Internet Protocol Captioned Telephone Service (IP CTS).
According to the FCC, Sprint’s IP CTS system was unable to accept or handle emergency calls for a period of six months in mid-2014.
Further, Sprint was unable to detect that its IP CTS service wasn’t working properly. Last, Sprint inaccurately told the Telecommunications Relay Service Fund administrator that its systems were fully functional during the period the service was inoperable.
Sprint admitted its fault, will pay the fine, and must submit a compliance plan to make sure the issue is not repeated.
