Microsoft has addressed user concerns over distorted Xbox One voice chat stemming from its recently issued stereo headset adapter, noting that it’s “working on a resolution” for reported issues.
Users report distorted audio when using the Xbox One’s stereo headset adapter with legacy Astro, Turtle Beach, and Polk headsets. According to Game Informer, audio distortion appears to be isolated to in-game and party voice chat. Skype and Upload Studio audio is apparently unaffected.
“We’ve heard about a small number of users experiencing intermittent issues,” a Microsoft representative told Game Informer. “We’re actively investigating and are working on a resolution.”
