Sprint has trimmed some 2,500 employees at various job sites, said the company.
The cuts were primarily made at its Kansas headquarters and six customer care centers. Sprint said 574 were let go at its Overland Park facility and it cut some jobs at a Colorado center.
The company entirely shuttered call centers in Virginia, New Mexico, Tennessee, and Texas. Sprint representative Michelle Boyd said customers are using the Sprint Zone app in greater numbers to manage their accounts.
The move, long in the works, is meant to help the nation’s fourth-largest carrier trim costs. Sprint’s executives seek to slice $2.5 billion in expenses over the next year, and claim the headcount reduction, among other measures, will allow the company to reach that goal.
Sprint recently unveiled a plan to relocate its cell towers in order to save leasing costs.
