TracFone today provided some clarity on its data throttling policies for its StraighTalk and Net10 brands.
Per TracFone, both its $45 and $60 unlimited plans for StraightTalk include 2.5GB of high-speed data. Customers who surpass the 2.5GB soft cap during a 30-day billing cycle will see their data reduced to 2G speeds for the remainder of the billing cycle. High-speed data will be restored when the customer re-ups for another 30 days. Similar limits apply to TracFone’s $50 and $65 Net10 plans.
TracFone was recently sued by consumers in California over falsely advertising StraightTalk’s service as “unlimited” without defining the 2.5GB soft cap for throttling.
TracFone is an MVNO owned by America Movil, and uses the networks of AT&T, Sprint, T-Mobile, and Verizon Wireless. The StraighTalk brand is sold at Walmart stores.
