Verizon Wireless this last week let go of an unspecified number of store-based employees around the country, per the AP.
Tim Dubnau, a union representative with the Communications Workers of America, placed the job cuts in the “hundreds or even thousands,” but Verizon spokesperson Kin Ancin called that estimate “an exaggeration.”
According to Dubnau, Verizon combined the previously separate roles of inventory stocker and customer service specialist into one, which is how it trimmed store-based headcount. Verizon has about 162,000 employees in the U.S.