WB Games is letting folks know that they aware of the issues many Batman: Arkham Origins players have been experiencing since launch and the developers have been working “around the clock” to get them fixed, according to an official statement.
In a post on the game’s forums, WB reassured fans that their posts about bugs have not gone unnoticed: “We know that some of you have experienced frustration when posting on these forums, thinking your posts get lost or ignored and that no one from the team reads them. We can promise you that your posts are being read. We hear your frustration, we understand it, and we are here to find solutions to your issues by gathering the info you provide us, and relaying it to the dev team.”
Three issues in particular, which affect all of the game’s platforms, will be addressed first. They are described as follows: “infinite falling/falling out of world,” “unable to continue story,” and “FreeFlow Focus mode not unlocking upon reaching Shadow Vigilante rank 3.” WB says it expects a patch to be available “within the next week” resolving these issues. It’s noted that a PC fix is already out for these problems and one where some players were unable to make it through the vent in the Burnley tower.
These are not the only problems WB is in the process of dealing with. Corrupted saves in the Xbox 360 version have not yet been resolved, but WB says it thinks it knows what the problem is and that it only needs “a few more days to validate before pushing a patch through.” The same is also true of crashing and freezing in the Xbox 360 version. In the meantime, it’s noted that some players have resolved the latter issue by disconnecting from the Internet while playing.
The statement closed out with an apology: “We sincerely apologize for any inconvenience caused and thank you all for your patience as we work to resolve the issues.”