Users earlier today reported that Amazon Echo devices and the voice-controlled personal assistant service Alexa were not working, according to downdetector.com and social media.
According to the outage map on Down Detector, Amazon’s Alexa voice assistant wasn’t working in various parts of the U.S., Europe and India. The issue seems to be concentrated on the East Coast.People also took to social media to report the issue.
https://twitter.com/keysersozey68/status/1054768616472829954
#Amazon #AlexaDown @amazonecho Show is down with “sorry something went wrong” before you even ask her anything. All other devices are ok. #fail
— Carlos Perez (@mhoram777) October 23, 2018
UPDATE (3:06 PM EST):
Amazon Alexa users are reporting to various outage detection websites that usage is coming back. It is not fully back but many are able to again use the Amazon Alexa device.